Support

How can we help?

Prayer should feel simple. If something is getting in the way, tell us what happened and we’ll help you find your way back.

Talk to a person

Send us a note.

Tell us what you were trying to do, what you expected, and what happened instead. Screenshots are helpful, but please leave out verification codes and private prayer content.

Common questions

A few things to try first.

I haven’t received my sign-in code

Check that your country and phone number are correct, wait a minute, then request a new code. Never share a verification code with anyone—including us.

Notifications aren’t arriving

Open your phone’s Settings, find Prayershake, and make sure notifications are allowed. You can still use the app if you prefer to keep them off.

Prayer audio isn’t recording

Check that microphone access is enabled for Prayershake, then try again on a stable connection. If it still fails, include your device and app version when you email us.

How are my contacts used?

Your address book stays on your device. Only a contact you deliberately choose to mention or invite is sent to Prayershake. Read the details in our Privacy Policy.

I want to delete my account or data

Email support@prayershake.com and tell us the phone number used for your account. We’ll verify the request before acting.

I’m worried about something shared in the app

Use the in-app Report or Block controls, or email us. If you or someone else is in immediate danger, contact your local emergency services—Prayershake is not an emergency service.